swissdamed links: official guides, documentation and support
Which source helps with your next task?
Find annotated links to Swissmedic and swissdamed: from actor accounts, device data and XML to M2M tests and error messages. Sources are organised by task, so you do not have to search across the portal, manuals and technical documentation.
Sources checked: 4 September 2026. Official requirements may change. External links open in a new tab.
1. Understand registration and find access
swissdamed at Swissmedic
The official starting point for the database and its modules. Useful when you first want to understand the system’s role and implementation status.
swissdamed — production portal
Access to the application and public search. Before making changes, check which actor and environment you are working with.
Actor registration and CHRN
Responsible roles and preparation for actor registration. Do not confuse this with a completed device registration.
Device registration
Tasks of responsible actors, registration methods and deadlines. Note the product-specific exceptions described there.
Information for importers
The importers’ own role and the status of device linking. This task differs from registering a device record.
Looking for a clear explanation with solution options? Use our swissdamed overview.
2. Prepare device data and XML
User manuals, quick guides and training videos
The support page brings together Actor and UDI Devices manuals and videos, including XML upload and setting market status. Choose the guide for your particular role.
Business Rules and UDI Data Dictionary
Official technical documentation with linked rules and a data dictionary. Check field definitions and dependencies; a correctly named field alone is not enough.
XML upload: supported Device services
The same documentation page contains the XML section. Compare the file type and supported structure with your export; not every EUDAMED service is suitable for swissdamed.
FAQ on device data and data scope
Specific questions about identifiers, nomenclature, stored data and special cases. Always read the full answer for your particular use case.
Europe IT supports data preparation with the swissdamed Excel template . Existing EUDAMED data is covered on the EUDAMED → swissdamed page. The template is not a Swissmedic document.
3. M2M, test environment and production
Playground: access and test preparation
Swissmedic explains the test environment and links to its manual. A test is not a production registration.
swissdamed Playground — application
Direct access to the test environment. Use the designated test account and consistently distinguish test data from production records.
M2M REST API: technical documentation
Links to the official API documentation. Use the version that matches your environment and plan the required tests before production use.
Production environment release notes
Check which functions have been released or changed. Availability in a test system does not automatically prove the same status in production.
Building your own client requires technical implementation expertise. If you want to use an existing Europe IT solution, start with GSP or GUDI for SAP. Using a solution and the authority’s interface are different levels.
4. Narrow down errors and find the right help
Swissmedic support for swissdamed
Official contact form and links to login help. For application errors and access problems, this is the authority’s support service, not the Europe IT sales form.
For traceable troubleshooting, have the environment, time, affected task and error message ready. Share only necessary information and no passwords or client secrets.
| Your question | Where to start |
|---|---|
| Access to or use of the authority website | Swissmedic manuals and support |
| Understanding files, fields or rules | Technical documentation and FAQ |
| Europe IT template, mapping or project scope | Europe IT consulting or your agreed product support |
5. Legal framework and fees
Swissmedic registration fees
Official calculation and billing rules. Authority fees are separate from software, template and service prices.
- Therapeutic Products Act (TPA/HMG) on Fedlex
- Medical Devices Ordinance (MedDO/MepV) on Fedlex
- Ordinance on In Vitro Diagnostic Medical Devices (IvDO/IvDV) on Fedlex
The legal links come from the official Swissmedic starting page. This list does not replace checking which provisions apply to your role and devices.
From the right source to the right data process
Found the requirements but need help with data structure, validation or transfer? Europe IT helps connect your device information with the intended technical workflow.